How It Works


Thank you for choosing Shelby Resorts
You Request To Book
You will be provided an availability calendar when you enter your desired dates. Fill in the required information
Your Request Is Reviewed
We will review the availability of your request. If it is still available, we will send you an email (typically the same day) with a link to make payment through secure payment portals (Authorize.net for major credit cards or PayPal)
You Submit Your Payment
At least 50% of the total rental amount is required if the check-in date is greater than 60 days from today or full payment is required if your check-in date is 59 days or less from today. In the payment section you will be prompted to put the name of the guest checking in 1st. This person MUST provide a photo ID that matches the name on the reservation and be at least 21 years of age. No exceptions.
Please be prompt with any payments because the reservation is not secured until payment is received and processed (typically within 24 hours).
After making the payment, you will receive a Rental Agreement email that your payment is being processed. If for any reason there is an issue with the reservation we will be in contact with you as soon as possible to discuss alternatives. All balances will be due no later than 60 days from your check-in date. For your convenience, you may pay the balance at any time prior to the balance due date.