Have stayed here a couple of times and it is always wonderful. Family had a blast and Shelby Resorts was great all around with communication and accommodations. Since nobody reserved the room after us, they contacted us and gave us an extra night free. Amazing!!

William Patrick M.

I have arrived at the resort with 2 separate reservations. At the start of my second reservation, I was upgraded to a one bedroom deluxe. I appreciated the cooktop that the upgrade provided. However, the power went out on the resort for 18 hours and I was unable to utilize the cooktop. I remained in contact with Shelby Resorts throughout the power outage and they allowed me to vent due to the frustrations the power outage caused. They said they would compensate me for my inconvenience. I appreciated that as well. Otherwise the rooms were clean and the view was nice.

Caralotta B.